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Contact Us

Health Benefit Questions

For questions Beneficiaries should contact the VEBA Call Center at 1-800-500-4277 

Health and Eligibility Call Center Hours of Operation are Monday - Friday 7:00 a.m. to 7:00 p.m.

Please review the VEBA’s Privacy Policy by clicking here.


For Pre-certification contact : 1-877-202-6379 extension: 2530

Please click here for Anthem BCBS’s Contract Disclosure.

For help locating a participating provider in network

Provider Locator : 1-800-810-2583

Prescription Drugs

For questions regarding prescription drugs please contact CVS Customer Service line at 1-800-328-5340


For questions regarding eligibility requirements for health benefits and to request forms Beneficiaries should contact the VEBA Call Center at 1-800-676-2583

Click here for HealthSmart’s Webpage and additional information




Contact Numbers:

Healthsmart Customer Service:
7 am – 7 pm EST

Healthsmart Precertification:
1-877-202-6379 ext. 2530

Anthem Provider Locator:

Anthem Provider Eligibility/Benefits:

Caremark Pharmacy: